At Reviewsnap, we respect the privacy and confidentiality of our customers' information and data. We are fully committed to protecting the information they share with us and do so by implementing various security mechanisms as well as internal policies and guidelines that address our customers' privacy. Our site is SSL secured, and all available measures of data protection are taken to protect our customers' information and data.
Reviewsnap does not share its customer information except as required to process order transactions with any trade partners (Authorize.net). Trade partners agree to comply with all Reviewsnap privacy policies and may assist with processing credit card or check transactions.
Customers have the option of visiting our website or contacting us by email or telephone at any time. When responding to an inquiry, Reviewsnap will only contact customers by phone upon request. Reviewsnap and its subsidiaries guarantee that they will not contact customers with promotional calls. A telephone call may be placed to individuals who sign up for a free trial to offer assistance and a "live" demonstration of the system. A confirmation email is delivered to each customer when a free trial or subscription is obtained. This confirmation email will contain information relevant only to the transaction and will not include credit card numbers.
— Brooke Timm, Manager of Training and Development, Union Bank & Trust Co.
"Reviewsnap is a phenomenal product! We are a company of just under 800 employees and have had a great experience, not only with the technology itself, but with the support personnel as well. The technology couldn’t be simpler. Set up is as easy as clicking a few buttons and administration from the backend takes seconds to complete. If help is needed, our Account Manager is just a phone call or email away. They are extremely quick to respond and take the time to explain the solution, so I know what to do the next time around. We rolled out our new performance management process using Reviewsnap and our employees love it! What a great decision we made in choosing this product!"