Support Articles
Support articles for Reviewsnap’s new platform
Manager
Reviews
Evaluate an Employee’s Review
→Add a 360 Outside Respondent
→How to Send a Reminder to Complete a Self-Review
→Re-Request a Self-Review
→Cancel an Approval
→How to Override a Review
→How to Approve when Manager Approval Requested
→How to Create a Future Review for an Employee
→VIDEO: How to Approve/Disapprove a Review
→VIDEO: How to Archive a Review
→VIDEO: How to Share Approver Comments with an Employee
→VIDEO: How to Download or Print a Review
→VIDEO: How to Access Archived Reviews
→VIDEO: How to Evaluate an Employee’s Review
→VIDEO: How to Request 360-Rater Feedback
→VIDEO: How to Address a Disapproved Review
→VIDEO: The Review Hub
→Track 360-Rater Requests with a Custom Review List
→Administrator
Administrator Guide
Administrator Quick Start Guide
→Employee Information
Add Employees
→Terminate an Employee
→Change Manager or Position
→Password Reset
→VIDEO: How to Update Managers in Bulk
→VIDEO: The Administrator Interface
→VIDEO: The User Chooser
→VIDEO: Switching From Administrator to User View
→Employees (Admin.)
Bulk Edit Employee Information
→Welcome Email
→VIDEO: How to Export a List of Employees
→Reviews
Change Review Period (Singular and Bulk)
→Custom Review List
→Bulk Edit Review Information
→How to Bulk Remind Self-Reviews
→How to Print a Review
→Bulk Export PDFs of Archived Reviews
→Unarchive a Review
→How to Find Canceled Reviews
→How to Add Manager Approval to the Approval Route
→VIDEO: How to Update Review Dates in Bulk
→VIDEO: How to Create an Ad Hoc Review
→VIDEO: How to Create a Second Review Set
→VIDEO: Overview of the Review Cycles Tab
→VIDEO: Separate Due Dates
→VIDEO: The Review Hub
→Track 360-Rater Requests with a Custom Review List
→Templates
How to Add a Position
→How to Copy a Position
→How to Add “N/A” to a Rating Scale
→How to Add and Edit Competency
→Create and Edit a Section
→How to Create a Rating Scale
→VIDEO: How to View and Change the Competency Library
→VIDEO: Overview of Rating Scales
→Reports
Reviewsnap Snapshot
→View Email Log
→Performance History Report
→Rating Distribution Report
→Activity Log
→VIDEO: How to Read the Organization Chart
→VIDEO: How to Read the Administrator Snapshot
→VIDEO: How to Read the Performance History Report
→VIDEO: How to Read the Rating Distribution Report
→VIDEO: How to Read the Rater Bias Report
→VIDEO: How to Read the Performance Ranking Report
→Settings
Auto Archive
→Emails: Disable vs. Delete
→Enabling Emails
→User Import
→Send Reviewsnap Notification on Specific Date
→Emails: Sending by Process
→Company Information
→Groups
→Manager/Employee Notes Preferences
→Reviewsnap Security and Passwords
→VIDEO: How to Create Groups
→How to Edit the Welcome Message
→Feature Requests
→Advanced Features
Position Versioning
→Restricted Administrator
→Authentication and Single Sign-On
→User Import
→Getting Started with the Reviewsnap API
→Strategic Goals
Strategic Goals
→Webinars
VIDEO: Reporting Webinar
→VIDEO: 360 Reviews Webinar
→VIDEO: Goals Webinar
→VIDEO: Template Builder Webinar
→VIDEO: Train the Trainer Webinar
→VIDEO: Succession Planning Webinar
→VIDEO: Review Cycles Webinar
→VIDEO: Meet the new Reviewsnap interface
→VIDEO: Approval Processes that Actually Work
→VIDEO – 360 Feedback with Reviewsnap – How It Works & Why You Should Use It
→VIDEO: Performance Review Templates 101
→VIDEO: Best Practices for Editing Review Templates
→VIDEO: How to Get Performance Reviews Done (On Time)
→You can also call us at 1 (800) 516-5849