Authentication and Single Sign-On

Administrator, Advanced Features
Reading time: 2 min

Besides standard username and password login, Reviewsnap can be configured to authenticate users in your organization via SAML or LDAP.

Single sign-on is an advanced Reviewsnap feature, and it only available in the Pro plan. If you would like to add this feature to your organization’s account, please contact us at help@reviewsnap.com.

SAML

SAML (Security Assertion Markup Language) is an open-standard format for exchanging authentication and authorization data between an identity provider (your organization’s SAML provider) and a service provider (Reviewsnap). Reviewsnap can integrate with any SAML 2.0 identity provider to achieve a seamless login experience. Once users have authenticated with your organization’s identity provider, they are granted one-click access to Reviewsnap – simple, secure, and fast.

For more information on setting up SAML in general, see our support article on configuring SAML in Reviewsnap.

LDAP

LDAP (Lightweight Directory Access Protocol) is a protocol used primarily by Microsoft services, like Active Directory (AD), to locate user accounts, organizations, and other resources. Reviewsnap can integrate with any LDAP or LDAPS server, allowing you to connect Reviewsnap to your organization’s existing directory. Upon login, Reviewsnap will check usernames and passwords against your LDAP server, keeping these credentials in sync with Reviewsnap.

For more information, see our support article on configuring LDAP in Reviewsnap.

NOTE: Reviewsnap is a cloud-based application, and our servers must be able to communicate with your LDAP server. If your LDAP server is protected by firewalls or additional network security, your organization must allow Reviewsnap’s servers access. Our application does not support connecting to your organization’s VPN or local network. For more information, please contact help@reviewsnap.com.

Setup

Reviewsnap allows administrators to configure and test both LDAP and SAML integrations. If you already have users on your Reviewsnap system, don’t worry – you can verify that everything is working properly before enabling LDAP or SAML for your entire organization. See the individual guides for more information.