Why Learning on the Go Is So Important
As companies try to diversify their learning programs and make training available across a variety of mediums, they’ve been forced to consider how mobile fits into the learning picture. Let’s face it — our phones are an extension of ourselves now:
- 79 percent of users check their phone within the first 15 minutes of waking up
- 70 percent of smartphone users frequently check Facebook
- 78 percent keep up with email on smartphones
Phones keep us connected and help us be productive (and increasingly more social). So when companies begin to update their traditional training programs, mobile has to be a part of the process.
Mobile makes previously irrelevant information relevant. Think about going to a training class that had workbooks and exercises about a product or service you don’t actively use. Sure, the information is helpful, but it’s not retained if it isn’t needed. Then four months down the line, suddenly that training becomes applicable. Is the information still in your brain? Probably not.
Mobile access to just-in-time training gets employees the information they need, when they need it. Salespeople are great examples of employees who are always on the go and need information literally at their fingertips. They can brush up on facts or get updates while sitting in a waiting room, riding a train, or standing around the luggage carousel.
When thinking about adding mobile components to your training, make sure you identify the most important information needed. Transferring a 40-page workbook to a PDF might make access easier, but those 40 pages won’t be helpful on a phone. Instead, identify a quick list of talking points. You can also do a short podcast (and by short, we mean two minutes) of an instructor giving an overview.
You can always have workbooks, simulations, and additional instructor-led training as part of your learning program. As you think about training with mobile devices in mind, you’ll also start identifying ways to prioritize information for other mediums as well.