Internal Expertise Is an Untapped Learning Resource

— by taylor (2 min read)

While learning programs are going more digital, don’t forget that your company has many internal experts who have knowledge to share. Those specialists have expertise in areas that affect different parts of the business.

For example, the logistics manager will have insight into how the supply chain affects whether products are delivered on time. When marketing needs to set product launch dates, it’s critical to partner with the logistics manager.

What if marketing could get a download from the logistics manager before ever scheduling a meeting?

Your company can create learning content developed by your own internal experts. Here are some things you can do:

  • Have departments record introductory videos about responsibilities and contacts
  • Launch a wiki for the product development team to give everyone the ability to learn the ins and outs of your new offering
  • Set up Google+ Hangout events with your executive team and let employees ask about new initiatives or strategic direction — or allow people to collaborate remotely on projects
  • Record radio and webinar broadcasts that feature your employees and share them on the internal network
  • Invite teams to host “Lunch and Learn” events to keep everyone abreast of what’s happening in other departments
  • Let authors of internal process manuals deliver a recorded presentation of rules, processes, or best practices to follow so new employees have access to onboarding resources

As you can see, there are many ways you can transform your learning programs from being generic to being customized. As you log all these materials, you’ll create a learning library that makes it easy for employees to get answers faster. Your teams will stay productive, and your experts can share their insight across the company.