We set out to find a system that could help provide us with 360 Degree Feedback on our leadership group. In the early analysis of several systems, ReviewSNAP quickly rose to the top. There were initially two areas that ReviewSNAP far exceeded its competitors. The first being the price. We liked the simple fee structure of usage being the driver with no hidden costs. Secondly, and the biggest plus would be the ability to fully customize the products within ReviewSNAP. Once we actually began to use the system, the customization did not disappoint and in fact we felt so strongly about the system we started to use the automatic performance evaluation for a select group of our team members. Lastly, as we began using the system the customer service provided by ReviewSNAP was stellar. They were always available and willing to assist, explain or even consider adapting certain components of the system to meet our needs. If you are looking for a reasonably priced system that is fully customizable and don’t mind excellent customer service, then ReviewSNAP is for you!

— Robin Graf, Regional Executive Coordinator of Team Member Services

Our organization was looking for an automated, user-friendly solution to our performance review process and we found everything we need in ReviewSnap.  We thought it might be too good to be true and found that it is as great as it looks. Our implementation went extremely well with the training, guidance, and support of our account manager, and our first review cycle was a huge success. Managers love it and so does HR.  Awesome tool!

— Bev McGuire, Sr. Human Resources Manager

We came from a paper review environment and needed something that was easy to use, flexible and affordable. We found all three of these qualities in ReviewSNAP. The staff has always been willing to help us and very open to making enhancements.

— Rose Rush, VP of HR and Risk Management

National Quality Forum converted our paper performance review process to an electronic format twelve months ago.  We decided to use the same templates in our electronic platform as we were using when reviews were done by hand.  The ReviewSNAP staff was friendly, knowledgeable and always accessible to us as we migrated to their online portal.  Our Account Manager even came to our offices to assist us with training staff to use the new system.

ReviewSnap is a convenient and user-friendly tool that has made our review process infinitely easier to manage.  Kudos to the staff at ReviewSNAP.

— Jennifer Bramble, Senior Manager of Training and Development

ReviewSNAP is a phenomenal product!  We are a company of just under 800 employees and have had a great experience, not only with the technology itself, but with the support personnel as well.  The technology couldn’t be simpler.  Set up is as easy as clicking a few buttons and administration from the backend takes seconds to complete.  If help is needed, our Account Manager is just a phone call or email away.  They are extremely quick to respond and take the time to explain the solution, so I know what to do the next time around.  We rolled out our new performance management process using ReviewSNAP and our employees love it!  What a great decision we made in choosing this product!

— Brooke Timm, Manager of Training and Development

Having just completed our second annual review period using ReviewSnap, we experienced a seamless process with very few hiccups, and total participation.  Staff has bought in.  Life is good.

— Valerie Pechenik, Director of Human Resources

After years of manually updating our “Word document” performance review, I discovered ReviewSNAP.  And since then I have become an extremely satisfied user of the product.  As the HR professional responsible for managing and updating our review process, ReviewSNAP has totally simplified the process during performance review season.  Not only is the product user-friendly, but just as important is the fact that our Account Manager and the entire team is top notch.  All questions and requests are responded to and handled in the most expedient and professional manner.  I can’t say the words enough times that I am an extremely satisfied user of ReviewSNAP.

— Gregory Sims, Director of Human Resources

Working with ReviewSNAP has been a real pleasure. The organization has developed a system that can easily be customized to meet user requirements. It’s easy to develop review periods in the system, create custom competencies, and activate or deactivate functions. The costs are very reasonable, and the system can be set up quickly. We looked at other mainstream systems, and the costs were significantly higher and the implementation times much greater.

Report writing has become even better with the increased capabilities in the system, which allows data to be pulled for almost every field. If something is not currently available in the system, the ReviewSNAP team is quick to try to address those needs. The customer service is A+ from our perspective.

— Claire Gaval, Director of Learning and Organization

We have only used paper based reviews until we launched ReviewSNAP, and having a global workforce and managers with teams around the world, it was a challenge to continue with paper.  We have been able to get a line of sight into our employees’ self reviews as well as separate manager reviews.  The reporting has also helped us isolate regions and departments that were lagging behind in completion rates.  The tool was easily customizable so from a change management perspective we were able to basically use the same form we had always used and simply automate it.  Additionally with a very tight budget, the tool’s cost effectiveness and functionality really made it an easy decision.

— Manu Varma, Director of Employee Development

The group at ReviewSNAP has done an amazing job of rolling out new features and updates since we started using their service years ago. Thankfully, their technology has answered the annual, “How are we going to do reviews this year?” question, and saved our Human Resources hours of work along the way.

— Dustin Behrens, VP of Operations

I found ReviewSNAP through an internet search. I needed a tool that could span the diversity of my workforce from novice to expert managers in the administration of performance reviews. ReviewSNAP has been the perfect tool in this facet of organizational change for my company due to the tool itself and due to their understanding of superb customer service.

— Claudia Kropf, Sr. Director of Human Resources

ReviewSNAP was our organization’s first foray into online Performance Management. We have found the system to be simple, flexible and has relieved the workload of our HR department considerably. The ability to send automated emails to all staff or individuals, the ability to upload our new reviews without manually entering them and the ease of reporting has been the key factors in our successful working relationship with ReviewSNAP.

We’ve found the support staff to be responsive, helpful, highly competent and patient as we made the journey from paper to online. I always feel that any issue we raise will be resolved promptly and with courtesy – we’ll be with ReviewSNAP for years to come I am sure.

— Clare Robinson, Managing Producer