Our number one objective is complete customer satisfaction. If for any reason during the first 30 days of use you are not completely satisfied with the Reviewsnap solution you have purchased, we will refund your subscription amount in its entirety. Your account will be disabled at that point and access will be unavailable. After 30 days have passed, there will be no pro rata refund of your first year's subscription. Refunds will apply only to payments made to cover the first-year subscription fee. Please contact us with any questions via email or telephone.
All payments for annual subscriptions are due in full prior to issuing login access. Payments may be made using all major credit cards, e-check, personal or business check, or cashier's check. Also, we do not arrange for third-party financing or establish payment plans.
Conditions of Use
If you use this site, you are responsible for the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account. We do reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders. If you subscribe to our services or visit our site, you accept these conditions. All content included on this site, such as text, graphics, logos, images, software, etc., is the sole and exclusive property of Applied Training Systems and Reviewsnap, and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Applied Training Systems and Reviewsnap and is protected by United States and international copyright laws. We respect the property of others.
We never make your email address available to any other individual, entity or organization. We will not share your name or address or any other confidential information with any individual, entity or organization. If you have any questions about our privacy notice, please contact us.
Disclaimer of Warranties and Limitation of Liability
Our website content is provided on an "as is," "as available" basis, without representations or warranties of any kind, to the full extent permitted by law. Applied Training Systems and Reviewsnap disclaim all representations and warranties either expressed or implied, including, but not limited to, warranties of title, particular purpose and for any services offered on or through this site.
No guarantees, written or verbal, are made, and no liabilities are assumed, for any advice you may be given, or as to any services or information you receive by linking through this site. Due to frequent changes in information, we also do not assume responsibility for the validity or accuracy of the information contained on this website, or that this website will operate without interruption or error.
Use of this site is at the Client's sole risk, and if the Client is dissatisfied with the site, its content, or with the terms and conditions set forth herein, the Client's sole and exclusive remedy is to discontinue its use.
In no event shall Applied Training Systems, its affiliates or any of their employees, vendors or suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this site, the content of this site, the delay or inability to use this site or otherwise arising in connection with this site, whether in contract, negligence or other tortuous action, even if an authorized representative of Applied Training Systems has been advised of or should have known of the possibility of such damages. In jurisdictions that do not allow the exclusion or limitation of liability for incidental or consequential damages, such limitation shall not be applicable to you. Your use of this site is at your sole risk, and if you are dissatisfied with the site, its content, or with these terms and conditions, your sole and exclusive remedy is to discontinue using the site.
Features including, but not limited to, AuthoriCheck are not intended to, and do not, constitute legal advice or analysis and may not be used for such purposes. Always seek the advice of your attorney with any questions you may have regarding potential legal matters. You should not act or refrain from acting on the basis of any content included in, or accessible through, the Reviewsnap site without seeking the appropriate legal or other professional advice on the particular facts and circumstances at issue from a lawyer or professional licensed in the recipient's state, country or other appropriate licensing jurisdiction.
Order Acceptance and Payment
Before your order can be accepted, we must receive in cleared funds, or confirmation of authorization of payment (where a credit card is used), the purchase price specified in full (without any deduction). Once payment has been received by us we will confirm that your order has been accepted by sending an order confirmation to you at the email address you provide. Our acceptance of your order brings into existence a legally binding contract between us. You must pay for the products you order by using any method currently specified on the website, which may include without limitation: a telegraphic transfer or a bank transfer to the Applied Training Systems account, or credit or debit card by communicating your card details to Applied Training Systems (for the avoidance of doubt the credit/debit cards accepted by us are those listed on the website on the date your order is placed).
In the event that payment for an order is not received; or you are not fully and legally entitled to use your nominated credit, debit or charge card; or such card has insufficient funds to cover the price of the products/services, then: Applied Training Systems may contact you allowing you to make payment in full within a specified time period by the same or another means; or Applied Training Systems may, at its sole discretion, cancel your order, in which case Applied Training Systems shall return any money received from you within 30 days of receipt of such money to your nominated account.
You agree that in any event Applied Training Systems shall have no liability to you for any loss, damage, costs, expenses or other claims that you may incur. You agree to indemnify Applied Training Systems in full against all costs incurred by us in obtaining payments from you in the event a failed payment occurs.
Request for Changes to System
Occasionally clients make requests for changes to the Reviewsnap system to accommodate specific situations unique to their organizations. Reviewsnap is happy to entertain any requests for such changes. In some cases, the changes will be minimal and Reviewsnap will cover the cost of the changes. However, in other cases the requested changes may be more extensive. If you request changes to the system, Reviewsnap may elect to cover up to one hour's worth of programming time in any given calendar year. If the changes require more than one hour to program into the system and test, you will be responsible for the cost of the additional time. If the change is so unique that it will not be potentially applicable to other clients, you will be responsible for all costs associated with the programming to implement the changes.
Our Right to Cancel
We reserve the right to cancel your order if: one or more of the products/services you ordered was listed at the incorrect price due to a typographical error in the pricing information or for any other reason; or a force majeure event occurs. If we do cancel your order, we will notify you by email and will offer to refund to you any amounts paid to us as soon as possible and in any event within 30 days of your order. We shall not be obligateded to offer any additional compensation for disappointment suffered and we shall have no liability to you for any loss, damage, costs, expenses or other claims that you may incur.
— Jennifer Bramble, Senior Manager of Training and Development, National Quality Forum
"National Quality Forum converted our paper performance review process to an electronic format twelve months ago. We decided to use the same templates in our electronic platform as we were using when reviews were done by hand. The Reviewsnap staff was friendly, knowledgeable and always accessible to us as we migrated to their online portal. Our Account Manager even came to our offices to assist us with training staff to use the new system.
Reviewsnap is a convenient and user-friendly tool that has made our review process infinitely easier to manage. Kudos to the staff at Reviewsnap."