Our company is focused on being as customer-driven as possible. We believe strongly that you, the customer, should help drive our business. Our most important goal is to deliver outstanding service to all users on a consistent basis.
When the SNAP™ system was developed, we certainly had our own ideas about what features and functionality should be included. But we knew that we must solicit substantial feedback from those who would ultimately be using the system. So we did just that. After consulting with and surveying human resource professionals, business consultants, managers, and executives, the decision was made to develop a Web-based performance management system that would achieve, at a minimum, the following:
• Be affordable even to the smallest organizations.
• Be accessible from any location/computer with internet access.
• Be simple in structure and easy-to-use and administer.
• Provide an efficient and “assistive” framework within which managers or raters could complete performance reviews and 360 degree feedback surveys.
• Reduce the anxiety often associated with rating employees and commenting on their performance by providing tools within the system that would assist in providing feedback.
• Create a mechanism for documenting employee performance on an ongoing basis within the system that could be referred to at any time and accessed during the review process (i.e., eliminate reliance on memory or insufficient performance documentation methods).
• Appeal to users who may have little to no knowledge of automated management systems as well as more sophisticated users who prefer or need more complex review processes.
• Be adaptable and flexible to fit the varying needs and cultures of our clients.
• Eliminate the need for internal technical support and maintenance.
• Provide a tool that is fully automated and allows organizations to move to a completely paperless performance management process.
SNAP™ is widely considered to be the premier Web-based performance management system and includes robust, secure and user-friendly performance review and 360 degree feedback modules. Give the system a try today with our no obligation 21 day free trial. Or request a "live" online demo. Or call us toll-free at 1-800-516-5849 to schedule your demo personally or if you have any questions. We will never pressure you to subscribe or take any next steps in the process.